FAQ
Showcase
Monday & Tuesday: Closed
Wednesday: 12pm – 8pmThursday: 12 pm – 8pm
Friday: 12pm – 9pm
Saturday: 10am - 9pm
Sunday: 11am – 7pm
Opening hours may vary depending on the date. Please click "Buy Tickets" to see all available time slots.
There is no time limit for your visit, although the typical visit lasts between 75 and 90 minutes.
Rides are for viewing only. Guests can get married at André Heller’s Wedding Chapel for an additional $10 fee. Guests with a Moon Pass can enter two immersive pavilions by artists David Hockney and Salvador Dalí, as well as get married at André Heller's Wedding Chapel. You can always upgrade your ticket to a Moon Pass onsite! Please note, Moon Pass upgrades on site are subject to availability.
Yes! Luna Luna: Forgotten Fantasy is an indoor experience held within a 60,000-square-foot warehouse complex. We are open rain or shine!
There is no coat check; however, security lockers are located outside. Bags are not allowed inside the building.
Yes, there are restrooms inside of the building. Restrooms are wheelchair accessible.
If you lost something while visiting Luna Luna: Forgotten Fantasy, please email lost@lunaluna.com. We will get back to you as soon as possible.
Use of personal phones and handheld cameras is permitted for personal, non-commercial purposes only. No flash photography or recording equipment of any kind is allowed. Photographs and videos are for personal use only and may not be sold.
Visit Luna Luna: Forgotten Fantasy, or click here to learn more about each of the Luna Luna artists.
Luna Luna: Forgotten Fantasy accepts all major credit cards. Cash is not accepted.
Ticketing
All guests must reserve timed tickets for entry. We encourage you to purchase tickets here on our website to ensure you can secure your desired date and time.
Pricing varies based on date and time. Click 'Buy Tickets' to see available options.
Moon Pass holders will receive:
- Access inside the Dalídom
- Access inside the Hockney Enchanted Tree
-Access inside the Lichtenstein Luna Luna Pavilion and glass labyrinth
- Free to get married at André Heller’s Wedding Chapel ($10 value)
- 10% same-day discount at the gift shop ('87 Archive items not included in offer)
Note there are 2 steps to enter each pavilion. Please email hello@lunaluna.com with any inquiries about accessibility.
It sure does! The time slot on your ticket is the window for when you may enter Luna Luna: Forgotten Fantasy. You may enter up to 15 minutes before your time slot. Once you enter Luna Luna: Forgotten Fantasy, there is no time limit on the duration of your visit.
All sales are final, unless required by law. Please ensure that you carefully review your selection before processing the purchase. Delivery and/or booking fees may not be refundable.
Yes, you can move ALL your tickets to another date up to 24 hours before your scheduled visit by logging into your Universe account (the platform on which you booked tickets) and selecting another day/time with same pricing. Partial exchanges or those within 24 hours of your date are possible but not guaranteed. Please click here to inquire further.
Timed tickets are required for entry and time slots sell out quickly. Please purchase on-line in advance, especially to avoid disappointment getting Moon Pass access to David Hockney, Roy Lichtenstein and Salvador Dalí pavilions.
Seniors and active military/veterans get a discount on general admission tickets every day. In addition, we offer off-peak pricing for Moon Pass and general admission tickets on Wednesdays and Thursdays.
Location, Directions, Parking
Luna Luna: Forgotten Fantasy is located at 1601 E 6th St, Los Angeles, CA 90023. Please enter through E 6th St & S Anderson St, Los Angeles, CA 90023.
Yes, parking is available directly across from Luna Luna: Forgotten Fantasy. It is available to purchase in advance when buying your tickets or onsite for $15 plus fees. (Credit card only; cash is not accepted.)
Please note that Luna Luna: Forgotten Fantasy is not readily accessible by public transportation. The nearest bus stops are located at 4th and Anderson (serving the 40 Beverly Blvd bus) and 6th and Mateo (serving the 18 Wilshire / Vermont bus).
Yes, please look for the marked drop-off point when you arrive at Luna Luna: Forgotten Fantasy. The drop-off address is 571 S Anderson St, Los Angeles CA 90033. You will then enter through E 6th St & S Anderson St.
Food, Beverage, Retail
Yes, snacks and beverages are available from the food truck in the courtyard Please note food and beverages are not permitted inside the showcase.
Yes! The gift shop offers vintage merchandise rescued from the 1987 park alongside new merchandise and design objects created for Luna Luna: Forgotten Fantasy. A ticket is not required to shop our collection.
Children & Family
Yes! Every age imaginable is welcome at Luna Luna: Forgotten Fantasy. Children under 10 must be accompanied by an adult.
Yes, strollers are permitted.
Luna Luna offers special programming for families and children of all ages. Stay tuned for more details.
Accessibility
General access to the showcase is ADA accessible. Moon Pass holders are to be advised that there are 2 steps to enter the Dalí and Hockney pavilions at this time.To discuss access needs for Dalí, Lichtenstein and Hockney, or if you have specific inquiries about accessibility, please email hello@lunaluna.com.
Service animals, as defined under the Americans with Disabilities Act, on a leash, and under the owner's control are allowed in all public areas of Luna Luna. Emotional Support Animals, Comfort Animals, Therapy Animals, or pets are not allowed inside Luna Luna.
Luna Luna: Forgotten Fantasy does not currently offer low sensory hours. Guests should be prepared for music, sound from the attractions and video footage, and lights similar to that of a fair or amusement park.
Seating is located intermittently throughout the space.
In the event of long lines, seating can be made available for those in need by speaking with staff.
Online Shop
Shipping options for your order will be available at check-out. We ship to the contiguous U.S. and internationally. Free shipping is available for continental U.S. on orders over $150.
Orders are eligible for cancellation within 24 hours of placing the order. To process a cancellation, please reach out to Customer Support here and include your order number.
We offer a 14-day return policy from the date of receiving the order. To initiate a return, please contact Customer Support here with your order number. You will receive a return authorization and shipping label. The cost of the return label will be deducted from the order refund. The product(s) being returned must be in its original packaging and condition. All apparel must not be washed, worn or damaged. All original tags must be attached. We offer no refunds, exchanges or returns on any merchandise designated on the site as non-returnable.
Refunds are processed within approximately three (3) business days upon receipt of the returned merchandise. Your refund will be credited back to the original method of payment used to make the purchase.
You will receive a shipping confirmation email with a tracking number once the order(s) have been shipped. You can track your order by clicking the tracking number in the email or by entering the tracking number on the carrier's website. If you need further assistance, please contact Customer Support here with your order number.
Luna Luna currently accepts Visa, Mastercard, American Express, Discover, Diner’s Club, Shop Pay, Apple Pay, Google Pay, Paypal, Meta Pay, and any other payment method accepted by Shopify in your jurisdiction. We do not accept cryptocurrency of any kind at this time. Payment methods are subject to change.
Group Tickets & Private Events
For all group bookings, please reach out to events@lunaluna.com.
For private tour requests, please reach out to events@lunaluna.com.
Press
For press inquiries please reach out to press@lunaluna.com.
Partnerships
For partnership inquiries please reach out to partnerships@lunaluna.com.